About OmbréLox™

Get OMG! OmbreLox™ Hair & Eyelashes 24/7

 

We create confident, bold and daring for ALL ages, skin tones, and genders. Our products are perfect for everyone who wants to up their Fabulosity Quotient to the Nth power! ♥

 

 

 

 

 

                                            

 

 

 

 

 

Hair Extensions

What are hair extensions?
Hair extensions are hair that is attached to your own hair to give you the appearance and feel of longer hair. All of our human hair extensions are made from 100% real human hair.
What types of hair extension are there?
There are many different types of hair extensions, including:
1. Clip In Hair Extension
2. Hair Weave/ Wefts
3. Fusion Hair Extensions
4. Tape In Hair Extensions
How do I know what color & length to choose?
 
How are the hair extensions applied?
For different hair extensions, you need to apply them in different ways.  
Is it possible to fit the clip in hair myself?
Yes, it’s very easy. You will receive full fitting instructions and it takes just minutes to fit them.
Can my hair extensions be straightened, curled, dyed?
Yes! Our hair extensions are made with human hair. The hair can be colored. As a general rule it is easier to darken the hair than to lighten the hair. But blonde hair has been bleached more so more caution must be taken when working with blonde hair. Always use a good quality hair dye and test a small sample first. It is best to always use a heat protection product before applying heat to the extensions. Just like our own hair, the less heat you use the better.
How long do hair extensions usually last?
The extensions are human hair, so they last as long as you want them to. If you look after your hair it is not uncommon for quality extensions to last up to twelve months. If not treated with respect they will need to be replaced every three to six months. The more you protect them the longer they will last.
Will people be able to see if I am wearing hair extensions?
The beauty of human hair extensions is the natural look that can be achieved with them. Once fitted, they are a perfect blend with your own hair. But if you use synthetic hair extensions, they will look less natural.

Contacting

What are your hours of operation?
Our hours of operation are Monday – Saturday, 9:00 am – 5:00 pm EST.
What is Your Contact Information?
By Text ONLY: 1 (865) 31-OMBRE / (865) 316-6273
By Email: OmbreLox@Gmail.Com

Ordering

How Can I Place An Order?
Order Online via OmbréLox™ Hair & Eyelash Extensions At Www.OmbreLox.Com
Order by Phone 1 (865) 31-OMBRE / (865) 316-6273
Order by Mail: At this time, we do not accept mail orders
After my order is submitted, can I make changes to it or cancel it?
If your order has not been processed or shipped, you may cancel it for a full refund.
If your order has already been shipped, we are not able to cancel it and upon your receipt, please contact us for a Return Authorization.
What Payment Methods Do You Accept?
• Credit cards: need to verify the cards that we will be accepting
• Paypal
• Check/money order: At this time, we do not accept checks and/or money orders
Do you sell wholesale?
Yes, we do offer wholesale pricing for qualified customers. To request wholesale information, please contact us at OmbreLox@Gmail.Com

Shipping

What methods of shipping do you use?
US Domestic Shipping
Shipping Method for
US Addresses
Shipping CostProcessing TimeCarrier Transit TimeTotal Delivery Time
Standard Shipping $0.00 1 to 2 business days 1 to 8 business days 2 to 10 business days
2 to 3 business days
(Items marked with FREE US Ground Shipping of 4 days)
3 to 5 business days
Expedited Shipping $19.95 1 to 2 business days 1 to 2 business days 2 to 4 business days
1 business days
(Items marked with FREE US Ground Shipping of 4 days)
2 business days
International Shipping
Shipping Method for
non-US Addresses
Shipping CostProcessing TimeCarrier Transit TimeTotal Delivery Time
Standard Shipping $5.95 1 to 2 business days 9 to 13 business days 10 to 15 business days
Expedited Shipping $19.95 1 to 2 business days 4 to 5 business days 5 to 7 business days
How can I track my order?
Once your order is shipped, we will send you a Shipping Confirmation email that also includes your order's tracking number and its respective tracking link so that you can track your order online.
What happens if my order is damaged during transit?
If the outside of your package is damaged and/or contents seem to be disturbed, your first recourse is to contact the respective courier and file a claim. If you require further assistance, please contact our Customer Service department.